Whilst the country moves into a nationwide lockdown we wanted to let all of our customers and long time clients know how we will be operating throughout the lockdown.
Cleaning & Repair
After much deliberation and consultation with our team of repairers and the government guidelines we will continue to clean and repair carpets during the lockdown.
If you need to have your carpets cleaned or repaired please contact us on 0208 800 2626 or 01264 811 033 and we can arrange a mutually convenient time to carry out these services, whilst following the government guidelines.
Virtual Appointments
Whilst we are not able to welcome you in to our showrooms across Hampshire and London we can take you on a virtual tour and show you a wide variety of gorgeous carpets over FaceTime, WhatsApp Video, Skype or Zoom in Full HD.
Online Shopping
Our online store will continue to function uninterrupted and will be updated regularly throughout the lockdown. We are now also able to offer free shipping across the UK on all of our carpets, runners & kilims.
And if you can't find what you're looking for online we can collate a collection of images and send a link to view the carpets and their details.
Click & Collect,
Deliveries
Our stores will remain open for collections and deliveries of carpets, if you order a carpet online and want to collect in person, or if you are dropping a carpet off for cleaning, you can make an appointment to do so.
We are and will continue to abide by all of the government rules and guidelines and will keep our premises COVID safe at all times.
Please stay safe and take great care of yourselves and loved ones during these troubling times.
With the very best wishes
Masoud Mazaheri-Asadi
&
The Bakhtiyar Team